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Shipping and Returns


Raising Supplies Shipping

US Shipping (Mainland 48 States)

  • $7.95 Standard Mainland Shipping is 2-6 business days
  • We Pay Standard Shipping on US Mainland orders $50+
  • $25 for 2-day Rush Shipping 
  • You will receive a tracking number email after your shipping label is created
  • You will receive updated tracking information after the package is scanned by the carrier
  • All cages and accessories are shipped securely in boxes


US Shipping (Hawaii, Puerto Rico, Guam, Virgin Islands, Alaska)

  • $10.95-$25 weight-based shipping is 2-6 business days
  • You will receive a tracking number email after your shipping label is created
  • You will receive updated tracking information after the package is scanned by the carrier
  • All cages and accessories are shipped securely in boxes


Canada Shipping

  • $15.95-$25 weight-based shipping
  • Converts to show CAD prices
  • Canada imports are subject to an additional 5%-13% customs tax + Clearance Entry + Disbursement Fees. These are ALL government fees. 
  • You will receive a tracking number after your shipping label is scanned.
  • All cages and accessories are shipped securely in boxes

International Shipping (we are not currently shipping internationally)

  • We also ship to Australia & New Zealand
  • Converts to show price in your currency (but you will still pay in USD)
  • You will receive a tracking number after I create your shipping label
  • All cages are shipped securely in boxes


Raising Supply Returns

Defective Returns for Raising Supplies

  • If an item is defective, including rips/tears/cracks/breaks or zipper problems you have 60 days to report it from your purchase date to qualify for a full refund or store credit. Returns are not accepted after this 60 day window.
  • Please send a clear photo of any product damage to the email address below so that we can forward it to the manufacturer
  • If you are instructed to return the item, please include the return packing slip so we can process your order faster. You will be emailed a shipping label you can print.

Please contact me life@monarchbutterflygarden.net before returning an item


Non-Defective Returns

  • Used raising supplies are not eligible for returns 
  • If raising supplies are not defective, the buyer is responsible for return shipping costs + $2 fulfillment center restocking fee
  • Please include packing slip with name/order # to avoid processing delays. 
  • Buyer will be emailed a shipping label they can print for the return
  • Returns are not accepted after 60 days from the purchase date.
  • An alternative to returning a non-defective butterfly cage would be to see if friends, family, or a neighbor might be interested in buying it, or donate it to a local school to share the love of butterflies with the next generation of monarch enthusiasts.
  • Refunds will be processed within 3 days after the item is received. 
  • If the item is damaged upon return, no refund will be given.

Please contact me life@monarchbutterflygarden.net before returning an item for further instructions. 

 

Please include packing slip with name/order # to avoid processing delays.

    ★ Customer Reviews

    Let customers speak for us 👍👎🏾

    1935 reviews
    93%
    (1791)
    5%
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    1%
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    (5)
    Perfect as a greenhouse

    I much prefer the smaller square Baby Cube for raising cats. When I had them in this cage, so many of them just stopped at the zipper to form their chrysalides. I must have lazy cats. But, I’m starting a lot of milkweed by seed and I had butterflies laying eggs on my tiny seedlings. I discovered this is the perfect greenhouse when laid on its side. Keeps the butterflies away and it seems to keep the aphids at bay, too. It’s worked out perfectly!

    Love mine

    I now have 3 Baby Cubes, 1 Nursery cube, and one Tall Cube. The Baby Cube is the perfect manageable size for me. I have chrysalides in one, and feeding cats in another. I will continue to rotate the baby cubes in order to keep feeding cats away from eclosing adults.

    Happy customer

    The tall tent I purchased was thoughtfully designed and well made. I have already recommended a couple of friends to the company

    Baby butterfly cage

    It’s pretty cool. I can’t wait to use it. I have been using jars or bug cages. This will be easy to put small plants in it.